A MESSAGE FROM HOPE RANCH ON CORONAVIRUS/COVID-19

Regarding Appointments, Exposures, and Recommendations:

We at HOPE Ranch are continuing to closely monitor the coronavirus/COVID-19 situation in coordination with public health authorities, local governments, and in consultation with other medical and mental health care providers. Our goal is to ensure our patients are treated and cared for and have safe access to care.

Because transparency is vital, we did want to let you know that a key HOPE Ranch employee’s family member may have been exposed to a person with a confirmed case of COVID-19. This possibly exposed family member does not live in the same household as the key HOPE Ranch employee.

Precautionary measures are in place at HOPE Ranch to ensure that all our clients and our staff are as safe and protected as possible. 

Some of these measures are listed below:

  1. The employee whose family member has possibly been exposed is socially distancing themselves from clients and other employees and will not be in the office for the next 2 weeks.
  2. If you have any reservations about in-person appointments, video calls or phone calls are encouraged. If you choose to have an in-person appointment, we will politely ask that you sign a consent form acknowledging that you are aware of the risks due to the possible exposure of a family member of one of our employees and that you will in no way hold HOPE Ranch liable if you or your child should become ill with coronavirus.
  3. If you or anyone you have been in close contact with has recently traveled to impacted areas (which currently include mainland China, Italy, Iran, Japan, South Korea, and some parts of the United States), we ask that you contact us to make alternative arrangements for in-person meetings during the 14-day window following such travel. Also, we politely ask you to avoid attending any HOPE Ranch event during the 14-day window. Please note, these same precautionary measures have been required of all HOPE Ranch employees.

SOCIAL DISTANCING AND ISOLATION

The social distancing that is recommended, along with growing concern about how the situation will play out,  may create increasing tension and anxiety, depression, and fear for many. We encourage you to utilize telephone calls, texts, emails, and video calls to stay in contact and decrease feelings of isolation.  

SOCIAL MEDIA AND MISINFORMATION

Be aware that relying on social media for information and socializing can increase anxiety as there is a great deal of misinformation being shared. People can quickly become overwhelmed by the volume of information and the speed at which it is shared.

HOW TO KEEP APPOINTMENTS DURING ISOLATION

Be sure to keep your medical and mental health appointments either in-person or via video or phone call. Continue to practice your self-care, including taking any prescribed medications. If you begin to feel overwhelmed, afraid, or hopeless, reach out to friends, family, and medical or mental health professionals.

In light of rising concern about individual’s emotional and psychological well-being, Olmsted County Public Health has advised us to remain open and to continue meeting with clients. The recommended social distancing ensuring that we stay safe and protected creates isolation and increasing anxiety and fear for many. We remain open and available to meet with people in person at our office, or remotely by Video Call through WhatsApp, or by calling our office line at 507-281-3033. If you get a voicemail, just leave a message and we will get back to you.

RELIABLE SOURCES FOR INFORMATION

Below are some helpful links to resources that are providing up-to-date information on the coronavirus:

The Minnesota Department of Health’s website has up-to-date information on COVID-19 locally: https://www.health.state.mn.us/diseases/coronavirus/index.html

Specifically, here is further information regarding behavioral  health and emergency preparedness: https://www.health.state.mn.us/communities/ep/behavioral/index.html

Governor Walz issued an executive order announcing mitigation strategies across the state of Minnesota to limit the spread of the virus.  All of the strategies can be found here: https://www.health.state.mn.us/diseases/coronavirus/action.pdfPage 4 talks about worksites.   

Additionally, these are the general recommendations for anyone who believes they’ve had close contact with someone who has tested positive for COVID-19 but do not have any symptoms:

  • Recommendation to remain at home or in a comparable setting,
  • Practice social distancing (avoid mass gatherings)
  • Monitor for symptoms
  • Recommendation to postpone long-distance travel

IF YOU FEEL YOU HAVE BEEN EXPOSED OR HAVE SYMPTOMS

These are the general recommendations for anyone who believes they’ve had close contact with someone who has tested positive for COVID-19 and is experiencing symptoms:

  • Call your medical provider to explain symptoms over the phone before arriving at a medical facility for treatment.
  • Self-isolation 

The Centers for Disease Control website provides great information on a variety of topics having to do with the coronavirus/COVID-19. 

We are here to help. Reach out to us anytime.

Sincerely, 

Kit Muellner and the Entire HOPE Ranch Team